Privacy Policy

Here is a tuned version of the privacy policy, adapted specifically for https://radiokwizera.co.tz/ and its associated mobile services (e.g., any mobile listening apps, streaming features, or related digital platforms offered by Radio Kwizera). It maintains the spirit and structure of the original WordPress.org policy while replacing references to WordPress.org with Radio Kwizera, adjusting for a community radio station context (website for news/programs, live streaming, possible user interactions like comments, contact forms, or listener feedback), and incorporating GDPR compliance as in the original.

You can copy-paste this directly onto your website (e.g., as a new page at https://radiokwizera.co.tz/privacy-policy/ or similar). Feel free to translate it into Swahili if your primary audience uses that language, or keep it in English for broader/international reach.


Privacy Policy Radio Kwizera

Radio Kwizera websites and mobile services (collectively “Radio Kwizera” in this document) refer to the website at https://radiokwizera.co.tz/, including all subpages, the live streaming service, any associated mobile applications for listening to Radio Kwizera FM, and related digital platforms. This privacy policy describes how Radio Kwizera uses and protects any information that you give us. We are committed to ensuring that your privacy is protected. If you provide us with personal information through Radio Kwizera, you can be assured that it will only be used in accordance with this privacy statement.

Website and Mobile Service Visitors

Like most website and app operators, Radio Kwizera collects non-personally-identifying information of the sort that web browsers, mobile devices, and servers typically make available, such as the browser type, language preference, referring site, device type, and the date and time of each visitor or listener request. Radio Kwizera’s purpose in collecting non-personally-identifying information is to better understand how our visitors and listeners use the website and mobile services, improve streaming quality, and enhance content delivery. From time to time, Radio Kwizera may release non-personally-identifying information in the aggregate, e.g., by publishing reports on listener trends or website usage statistics.

Radio Kwizera also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Radio Kwizera does not use IP addresses to identify its visitors or listeners and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

Gathering of Personally-Identifying Information

Certain visitors to https://radiokwizera.co.tz/ or users of our mobile services choose to interact with Radio Kwizera in ways that require us to gather personally-identifying information. The amount and type of information that Radio Kwizera gathers depends on the nature of the interaction. For example:

  • We may ask for a name, email address, or phone number if you submit feedback, send a message via our contact form, participate in listener polls/surveys, or request program features.
  • If you comment on articles (if commenting is enabled), we may collect your name, email, and comment content.

In each case, Radio Kwizera collects such information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with Radio Kwizera. Radio Kwizera does not disclose personally-identifying information other than as described below. You can always refuse to supply personally-identifying information, with the caveat that it may prevent you from engaging in certain activities, such as submitting feedback or receiving responses to your inquiries.

All of the information that is collected on Radio Kwizera will be handled in accordance with GDPR legislation (where applicable) and relevant Tanzanian data protection laws.

Protection of Certain Personally-Identifying Information

Radio Kwizera discloses potentially personally-identifying and personally-identifying information only to those of our staff, volunteers, contractors, and affiliated organizations (such as the Jesuit Refugee Service or partners) that (i) need to know that information in order to process it on Radio Kwizera’s behalf or to provide services available through Radio Kwizera, and (ii) that have agreed not to disclose it to others. Some of those staff, contractors, and affiliated organizations may be located outside of Tanzania; by using Radio Kwizera, you consent to the transfer of such information to them.

Radio Kwizera will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to staff, volunteers, contractors, and affiliated organizations, as described above, Radio Kwizera discloses potentially personally-identifying and personally-identifying information only when required to do so by law, if you give permission to have your information shared, or when Radio Kwizera believes in good faith that disclosure is reasonably necessary to protect the property or rights of Radio Kwizera, third parties, or the public at large.

If you provide us with your email address (e.g., via contact forms or subscriptions), Radio Kwizera may occasionally send you an email about new programs, special broadcasts, listener feedback requests, or updates related to Radio Kwizera. We aim to keep such communications to a minimum and relevant to our community mission.

If you send us a request (for example via email, contact form, or feedback), we reserve the right to publish anonymized versions to help clarify or respond to your request or to support other listeners.

Radio Kwizera takes all measures reasonably necessary to protect against unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

Use of Personal Information

We will not use the information you provide when you interact with our website, mobile services, submit feedback, or participate in our community activities in any way incompatible with this policy.

We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may send you occasional updates or communications which may be of interest (e.g., program schedules or community events). If you have consented to such communications, you may opt out at any time.

You have the right at any time to stop us from contacting you. If you no longer wish to receive such messages, please click the unsubscribe link in the email or contact us directly.

Legal Grounds for Processing Personal Information

We rely on one or more of the following processing conditions:

  • Our legitimate interests in the effective delivery of information, broadcasts, and community services to you;
  • Explicit consent that you have given;
  • Legal obligations.

Access to Data

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all your personal information, please email us at the contact details below.

Retention of Personal Information

We will retain your personal information only for as long as we need to, to fulfill the mission of Radio Kwizera as a community radio station promoting hope, peace, and development. We keep contact information (such as email lists) until you unsubscribe or request deletion. If you unsubscribe, we may retain limited information to honor your request.

Radio Kwizera will not delete personal data from logs or records necessary for the operation, security, or archival purposes of our broadcasting services.

When deletion is requested or required, we will anonymize the data and/or remove it from publicly accessible areas if full deletion would impair essential systems or records.

If you would like to request deletion of your data, please email us at the contact details below.

Rights in Relation to Your Information

You may have certain rights under data protection law, including the right to:

  • Request a copy of personal information we hold about you;
  • Ask that we update or correct personal information;
  • Ask that we delete or restrict processing of your personal information;
  • Object to our processing; and/or
  • Withdraw consent (where processing is based on consent).

To exercise these rights, please contact us.

Third Party Links

Our website may contain links to other websites provided by third parties not under our control. When following a link and providing information to a third-party website, please be aware that we are not responsible for their data practices. This privacy policy only applies to https://radiokwizera.co.tz/ and our mobile services.

Aggregated Statistics

Radio Kwizera may collect statistics about the behavior of visitors and listeners (e.g., popular programs, streaming numbers, or page views). We may share aggregated, non-personal data publicly or with partners, but we do not disclose personally-identifying information except as described in this policy.

Cookies

We use cookies and similar technologies to collect information about how you use our website and mobile services. This helps us improve user experience and analyze traffic. Please see our cookie policy (if separate) or contact us for details on cookies used.

Privacy Policy Changes

Radio Kwizera may change this Privacy Policy from time to time. We encourage you to check this page periodically. Your continued use of our website or mobile services after any changes constitutes acceptance of those changes.

Contact

If you have any questions about this privacy policy or the information we hold about you, please email us at: info@radiokwizera.co.tz (or update with your current DPO/contact email if different).

For general inquiries about Radio Kwizera, visit https://radiokwizera.co.tz/.